Refund Policy

Through your TgDio account and wallet, you can add Telegram channels, groups, bots, and stickers to our directory, run advertising campaigns, and purchase featured placement to increase visibility. These services are paid using the balance in your wallet.

You add funds to your wallet and use that balance to pay for listings, ads, and featured spots on the site. Charges are applied when you confirm a purchase in your dashboard.

If you are not satisfied with a paid service on TgDio, you may request a refund. This includes cases where:

• A paid listing, advertisement, or featured placement did not work as expected.
• You were charged incorrectly or by mistake.
• You are unhappy with the service you received after purchasing through your wallet.

Send your refund request by email. Include your account email, the service you paid for, the amount, and the date of the transaction so we can review your case quickly.

Refund requests: [email protected]

After we receive and approve your refund request, we will return your money within 24 hours to the same payment method or wallet balance used for the purchase, where applicable.

We may update this Refund Policy at any time. Changes take effect when posted on this page. Continued use of paid services after an update means you accept the revised policy.

Contact Us

For refund requests or questions about this policy, email us at: [email protected]