Kaspersky Technical Support

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Updated: May 16, 2026 at 6:33 AM

Kaspersky Technical Support

Kaspersky B2B products channel. Products’ lifecycles, releases and useful tips. More: https://support.kaspersky.com/

Follow @kl_support_en to stay updated with the latest products and useful trends and news

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Latest Posts

Kaspersky Technical Support

May 21, 2026, 09:22 PM

📷 Photo

We announce the https://support.kaspersky.com/ksc-linux/16.2/12521?utm_source=telegram&utm_medium=post&utm_campaign=user_from_telegram of Kaspersky Security Center Linux 16.2 (version 16.2.0.1023).

What's new:

— Added the capability to configure a connection gateway in the demilitarized zone (DMZ).
— Improved the algorithm for preserving the Network Agent device identifier on Linux devices.
— Added the capability to compare policy revisions.
— Added support for Kaspersky Sandbox, as well as for new versions of operating systems and DBMSs.

And many more.

#kscl #release

1,010

Kaspersky Technical Support

May 21, 2026, 09:22 PM

New article in the Knowledge Base:

— http://support.kaspersky.com/16239?utm_source=telegram

#new

1,010

Kaspersky Technical Support

May 21, 2026, 09:22 PM

📷 Photo

🔔 We announce the https://support.kaspersky.com/kess-linux/4.0.0/296578?utm_source=telegram&utm_medium=post&utm_campaign=user_from_telegram of Kaspersky Embedded Systems Security 4.0 for Linux ( http://4.0.0.235/).

🔧 What’s new:

— Added support for running the application on ARM devices.
— Added a new component: BadUSB Attack Prevention.
— The Device Control and Application Control components have been improved.
— Implemented the capability to select the traffic interception mode used by the application.
— Added the capability to select the telemetry source.

And many more.

#kesslinux #release

833

Kaspersky Technical Support

May 21, 2026, 09:22 PM

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Easy monitoring of account compromise with KUMA

Cyberattacks often begin with compromised login credentials. Until recently, detecting abnormal activity in KUMA required thorough data analysis and manually reviewing hundreds of alerts. This approach does not work well for large distributed organizations.

🎯In KUMA 4.2, we introduced a new rule that detects anomalies in user authentication and network activity.

Instead of searching for known attack patterns, the rule works based on statistical data from your infrastructure. The KUMA correlator performs the following actions:
❇️ Builds a profile of each user’s normal behavior
❇️ Compares user activity with this profile and evaluates deviations
❇️ Creates an event and sends the details to the SOC team when anomalies are detected

⚡Easy configuration, faster response, and reduced workload for SOC teams.

Learn more about configuring and using the rule in https://support.kaspersky.com/kuma/4.2/settings/16253?utm_source=telegram&utm_medium=post&utm_campaign=user_from_telegram. Configure the rule in KUMA and start filtering out suspicious connections.

#kuma

Kaspersky Technical Support

May 21, 2026, 09:22 PM

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New homepage for Kaspersky Industrial CyberSecurity for Networks

Now all information about KICS for Networks is gathered on a https://support.kaspersky.com/kics-for-networks/4.5?page=main.

You’ll find everything in one place: where to download a distribution package, release notes for each version, solutions to common tasks and possible issues, and much more are now always at hand.

Follow the link below, add it to your bookmarks, and leave feedback via the form at the website page bottom. We will continue improving the content of this and other pages on the support website.

#news #kics

870

Kaspersky Technical Support

May 21, 2026, 09:22 PM

New articles in the Knowledge Base:

— http://support.kaspersky.com/16237?utm_source=telegram

#new

1,290

Kaspersky Technical Support

May 21, 2026, 09:22 PM

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We hear your feedback and are improving Online Help

We’re glad to announce the updated documentation format for https://support.kaspersky.com/kics-for-networks/4.5.

📌 What's new
🟢 Revised topic scheme for Getting started
The process is now as follows:
Preparing for installation → Installation → Initial configuration → Getting started. All steps are compiled on a https://support.kaspersky.com/kics-for-networks/4.5/321124, with direct links to relevant sections, making navigation more intuitive.

🟢 Restructured the Installation section
The section now clearly differentiates between https://support.kaspersky.com/kics-for-networks/4.5/214378 and https://support.kaspersky.com/kics-for-networks/4.5/319315 installation. The topic tree is now easier to navigate.

🟢 New https://support.kaspersky.com/kics-for-networks/4.5/132294 and articles on using certificates

🟢 Installation Guide for CentOS

🟢 Updated sections and articles
E.g., https://support.kaspersky.com/kics-for-networks/4.5/175785 and https://support.kaspersky.com/kics-for-networks/4.5/322176, https://support.kaspersky.com/kics-for-networks/4.5/175723, https://support.kaspersky.com/kics-for-networks/4.5/110348, and more.

Have any comments on articles? Share your opinion: the feedback form is at the bottom of each article and page on our https://support.kaspersky.com/business.

#KICS #news

Kaspersky Technical Support

May 21, 2026, 09:22 PM

⌛️ Within a month, the following applications will be switched to limited support:

— https://support.kaspersky.com/corporate/lifecycle?program=kes-for-windows&version=12.5.0.539 version 12.5.0.539 → April 19, 2026
— https://support.kaspersky.com/corporate/lifecycle?program=ks-for-exchange-servers&version=9.7.357.0 version 9.7.357.0 → April 21, 2026
— https://support.kaspersky.com/corporate/lifecycle?program=ksc-hosted-network-agent&version=15.3.0.536 version 15.3.0.536 → April 22, 2026
— https://support.kaspersky.com/corporate/lifecycle?program=ksc-hosted-network-agent&version=15.1.0.21652 version 15.1.0.21652 → April 7, 2026

Upgrade to the latest versions for maximum protection and new features and improvements.
#limited_support

1,090

Kaspersky Technical Support

May 21, 2026, 09:22 PM

⛔️ Within a month, support will be ended for the following applications:

— https://support.kaspersky.com/corporate/lifecycle?program=kes-for-windows&version=12.1.0.506 version 12.1.0.506 → April 18, 2026
— https://support.kaspersky.com/corporate/lifecycle?program=kes-for-linux&version=11.4.0.1096 version 11.4.0.1096 → April 28, 2026
— https://support.kaspersky.com/corporate/lifecycle?program=ksc-hosted-network-agent&version=15.1.0.20811 version 15.1.0.20811 → April 24, 2026
— https://support.kaspersky.com/corporate/lifecycle?program=kics-for-nodes&version=2.6.0.785 version 2.6.0.785 → April 3, 2026
— https://support.kaspersky.com/corporate/lifecycle?program=kics-for-networks&version=3.0 version 3.0 → April 5, 2026
— https://support.kaspersky.com/corporate/lifecycle?program=kata&version=5.1 version 5.1 → April 27, 2026
— https://support.kaspersky.com/corporate/lifecycle?program=kedr&version=5.1 version 5.1 → April 27, 2026

Upgrade to the latest versions for maximum protection and new features and improvements.
#end_of_support

1,300

Kaspersky Technical Support

May 21, 2026, 09:22 PM

📆 Latest updates in the support lifecycle table:

— Added information about https://support.kaspersky.com/corporate/lifecycle?program=ksc-hosted-network-agent&version=16.1.0.6787 version 16.1.0.6787 support

#lifecycle_changes

1,320

Kaspersky Technical Support

May 7, 2026, 08:10 AM

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Scheduled maintenance in Kaspersky cloud services in April 2026

In April 2026, we plan to perform maintenance in the https://support.kaspersky.com/maintenance_cloud?utm_source=telegram#maintenance-april-infra-2026 and update the https://support.kaspersky.com/maintenance_cloud?utm_source=telegram#maintenance-april-ksccc-2026.

Note that during the maintenance, the KES Cloud and KSC Cloud Console services may be unavailable in all https://support.kaspersky.com/maintenance_cloud?utm_source=telegram#how-to-determine-the-region for a short time. The security of devices will not be affected.

Please consider this when planning your work.

The schedule may be changed or updated due to technical reasons.

#maintenance_cloud

1,130

Kaspersky Technical Support

May 7, 2026, 08:10 AM

pinned a photo

Kaspersky Technical Support

May 7, 2026, 08:10 AM

⌛️ Within half a year, the following applications will be switched to limited support:

— https://support.kaspersky.com/corporate/lifecycle?program=kes-for-windows&version=12.6.0.438 version 12.6.0.438 → July 19, 2026
— https://support.kaspersky.com/corporate/lifecycle?program=kes-for-windows&version=12.5.0.539 version 12.5.0.539 → April 19, 2026
— https://support.kaspersky.com/corporate/lifecycle?program=kes-for-mac&version=12.1.0.553 version 12.1.0.553 → June 30, 2026
— https://support.kaspersky.com/corporate/lifecycle?program=kes-for-linux&version=12.1.0.1508 version 12.1.0.1508 → June 26, 2026
— https://support.kaspersky.com/corporate/lifecycle?program=kes-for-linux&version=12.1.0.1274 version 12.1.0.1274 → June 26, 2026
— https://support.kaspersky.com/corporate/lifecycle?program=kes-for-android&version=10.52.1.3 version 10.52.1.3 → July 10, 2026
— https://support.kaspersky.com/corporate/lifecycle?program=ksmg&version=2.1.0.7854 version 2.1.0.7854 → July 12, 2026
— https://support.kaspersky.com/corporate/lifecycle?program=ks-for-exchange-servers&version=9.7.364.0 version 9.7.364.0 → May 20, 2026
— https://support.kaspersky.com/corporate/lifecycle?program=ks-for-exchange-servers&version=9.7.357.0 version 9.7.357.0 → April 21, 2026
— https://support.kaspersky.com/corporate/lifecycle?program=ksc-for-windows&version=15.1.0.20748 version 15.1.0.20748 → September 13, 2026
— https://support.kaspersky.com/corporate/lifecycle?program=ksc-for-linux&version=15.1.0.12199 version 15.1.0.12199 → June 13, 2026
— https://support.kaspersky.com/corporate/lifecycle?program=ksc-for-linux&version=15.1.0.11795 version 15.1.0.11795 → June 13, 2026
— https://support.kaspersky.com/corporate/lifecycle?program=ksc-hosted-network-agent&version=15.4.0.8952 version 15.4.0.8952 → July 25, 2026
— https://support.kaspersky.com/corporate/lifecycle?program=ksc-hosted-network-agent&version=15.3.0.536 version 15.3.0.536 → April 22, 2026
— https://support.kaspersky.com/corporate/lifecycle?program=ksc-hosted-network-agent&version=15.1.0.21652 version 15.1.0.21652 → April 7, 2026
— https://support.kaspersky.com/corporate/lifecycle?program=ksv-la&version=6.1.11.220 version 6.1.11.220 → June 27, 2026
— https://support.kaspersky.com/corporate/lifecycle?program=ksv-la&version=6.0.7.1402 version 6.0.7.1402 → July 9, 2026
— https://support.kaspersky.com/corporate/lifecycle?program=ksv-la&version=5.2.27.319 version 5.2.27.319 → August 15, 2026
— https://support.kaspersky.com/corporate/lifecycle?program=kics-for-nodes&version=3.2.0.273 version 3.2.0.273 → August 31, 2026
— https://support.kaspersky.com/corporate/lifecycle?program=kics-for-networks&version=4.0.1.222 version 4.0.1.222 → April 1, 2026
— https://support.kaspersky.com/corporate/lifecycle?program=kata&version=6.1 version 6.1 → May 14, 2026
— https://support.kaspersky.com/corporate/lifecycle?program=kedr&version=6.1 version 6.1 → May 14, 2026
— https://support.kaspersky.com/corporate/lifecycle?program=kedr-optimum&version=3.0 version 3.0 → June 26, 2026
— https://support.kaspersky.com/corporate/lifecycle?program=kuma&version=3.2 version 3.2 → June 4, 2026
— https://support.kaspersky.com/corporate/lifecycle?program=kpsn&version=4.0-Ubuntu-edition version 4.0-Ubuntu-edition → July 30, 2026
— https://support.kaspersky.com/corporate/lifecycle?program=ngfw&version=1.0 version 1.0 → July 31, 2026
— https://support.kaspersky.com/corporate/lifecycle?program=container-security&version=1.2 version 1.2 → June 17, 2026

Upgrade to the latest versions for maximum protection and new features and improvements.


#limited_support

Kaspersky Technical Support

May 7, 2026, 08:10 AM

⛔️ Within half a year, support will be ended for the following applications:

— https://support.kaspersky.com/corporate/lifecycle?program=kes-for-windows&version=12.2.0.462 version 12.2.0.462 → July 18, 2026
— https://support.kaspersky.com/corporate/lifecycle?program=kes-for-windows&version=12.1.0.506 version 12.1.0.506 → April 18, 2026
— https://support.kaspersky.com/corporate/lifecycle?program=kes-for-mac&version=11.3.0.320 version 11.3.0.320 → March 31, 2026
— https://support.kaspersky.com/corporate/lifecycle?program=kes-for-linux&version=11.4.0.1096 version 11.4.0.1096 → April 28, 2026
— https://support.kaspersky.com/corporate/lifecycle?program=kes-for-android&version=10.49.1.63 version 10.49.1.63 → September 13, 2026
— https://support.kaspersky.com/corporate/lifecycle?program=kes-for-android&version=10.49.1.54 version 10.49.1.54 → August 21, 2026
— https://support.kaspersky.com/corporate/lifecycle?program=kes-for-android&version=10.49.1.51 version 10.49.1.51 → August 7, 2026
— https://support.kaspersky.com/corporate/lifecycle?program=kes-for-android&version=10.49.1.49 version 10.49.1.49 → July 26, 2026
— https://support.kaspersky.com/corporate/lifecycle?program=kes-for-android&version=10.49.1.47 version 10.49.1.47 → July 17, 2026
— https://support.kaspersky.com/corporate/lifecycle?program=kes-for-android&version=10.48.1.39 version 10.48.1.39 → June 14, 2026
— https://support.kaspersky.com/corporate/lifecycle?program=kes-for-android&version=10.48.1.38 version 10.48.1.38 → May 30, 2026
— https://support.kaspersky.com/corporate/lifecycle?program=kess-for-Linux&version=3.3.0.67 version 3.3.0.67 → June 30, 2026
— https://support.kaspersky.com/corporate/lifecycle?program=kur&version=1.2.0.203 version 1.2.0.203 → September 21, 2026
— https://support.kaspersky.com/corporate/lifecycle?program=ksmg&version=2.0.0.6478 version 2.0.0.6478 → April 1, 2026
— https://support.kaspersky.com/corporate/lifecycle?program=klms&version=10.0.0.7427 version 10.0.0.7427 → August 16, 2026
— https://support.kaspersky.com/corporate/lifecycle?program=ksc-for-windows&version=14.2.0.26967a version 14.2.0.26967a → June 15, 2026
— https://support.kaspersky.com/corporate/lifecycle?program=ksc-for-windows&version=14.0.0.20023 version 14.0.0.20023 → May 30, 2026
— https://support.kaspersky.com/corporate/lifecycle?program=ksc-for-linux&version=15.0.0.12912 version 15.0.0.12912 → September 22, 2026
— https://support.kaspersky.com/corporate/lifecycle?program=ksc-hosted-network-agent&version=15.1.0.21087 version 15.1.0.21087 → June 18, 2026
— https://support.kaspersky.com/corporate/lifecycle?program=ksc-hosted-network-agent&version=15.1.0.20811 version 15.1.0.20811 → April 24, 2026
— https://support.kaspersky.com/corporate/lifecycle?program=ksv-agentless&version=6.1.0.992 version 6.1.0.992 → July 31, 2026
— https://support.kaspersky.com/corporate/lifecycle?program=kics-for-nodes&version=3.0.0.287 version 3.0.0.287 → August 30, 2026
— https://support.kaspersky.com/corporate/lifecycle?program=kics-for-nodes&version=2.6.0.785 version 2.6.0.785 → April 3, 2026
— https://support.kaspersky.com/corporate/lifecycle?program=kics-for-networks&version=3.1.0.155 version 3.1.0.155 → August 30, 2026
— https://support.kaspersky.com/corporate/lifecycle?program=kics-for-networks&version=3.0.1.24 version 3.0.1.24 → June 24, 2026
— https://support.kaspersky.com/corporate/lifecycle?program=kics-for-networks&version=3.0 version 3.0 → April 5, 2026
— https://support.kaspersky.com/corporate/lifecycle?program=kata&version=5.1 version 5.1 → April 27, 2026
— https://support.kaspersky.com/corporate/lifecycle?program=kedr&version=5.1 version 5.1 → April 27, 2026
— https://support.kaspersky.com/corporate/lifecycle?program=kea&version=3.15.0.279 version 3.15.0.279 → August 4, 2026
— https://support.kaspersky.com/corporate/lifecycle?program=threat-attribution-engine&version=2.2.0 version 2.2.0 → July 1, 2026
— https://support.kaspersky.com/corporate/lifecycle?program=cybertrace&version=4.3.0 version 4.3.0 → July 1, 2026
— https://support.kaspersky.com/corporate/lifecycle?program=kpsn&version=3.4-Astra-edition version 3.4-Astra-edition → May 31, 2026
— https://support.kaspersky.com/corporate/lifecycle?program=sd-wan&version=2.1 version 2.1 → September 11, 2026
— https://support.kaspersky.com/corporate/lifecycle?program=container-security&version=1.0 version 1.0 → July 30, 2026

Upgrade to the latest versions for maximum protection and new features and improvements.


#end_of_support

Kaspersky Technical Support

May 7, 2026, 08:10 AM

New articles in the Knowledge Base:

— http://support.kaspersky.com/16236?utm_source=telegram

#new

1,250

Kaspersky Technical Support

May 7, 2026, 08:10 AM

⌛️ Within a month, the following applications will be switched to limited support:

— https://support.kaspersky.com/corporate/lifecycle?program=kes-for-android&version=10.51.1.51 version 10.51.1.51 → March 29, 2026
— https://support.kaspersky.com/corporate/lifecycle?program=ksc-hosted-network-agent&version=15.1.0.21652 version 15.1.0.21652 → April 7, 2026
— https://support.kaspersky.com/corporate/lifecycle?program=kics-for-networks&version=4.0.1.222 version 4.0.1.222 → April 1, 2026
— https://support.kaspersky.com/corporate/lifecycle?program=xdr-expert&version=1.1 version 1.1 → March 20, 2026
— https://support.kaspersky.com/corporate/lifecycle?program=sd-wan&version=2.2 version 2.2 → March 27, 2026

Upgrade to the latest versions for maximum protection and new features and improvements.
#limited_support

1,260

Kaspersky Technical Support

Apr 20, 2026, 11:14 AM

⛔️ Within a month, support will be ended for the following applications:

— https://support.kaspersky.com/corporate/lifecycle?program=kes-for-mac&version=11.3.0.320 version 11.3.0.320 → March 31, 2026
— https://support.kaspersky.com/corporate/lifecycle?program=kes-for-android&version=10.48.1.31 version 10.48.1.31 → March 23, 2026
— https://support.kaspersky.com/corporate/lifecycle?program=ksmg&version=2.0.0.6478 version 2.0.0.6478 → April 1, 2026
— https://support.kaspersky.com/corporate/lifecycle?program=kics-for-nodes&version=2.6.0.785 version 2.6.0.785 → April 3, 2026
— https://support.kaspersky.com/corporate/lifecycle?program=kics-for-networks&version=3.0 version 3.0 → April 5, 2026

Upgrade to the latest versions for maximum protection and new features and improvements.
#end_of_support

1,070

Kaspersky Technical Support

Apr 20, 2026, 11:14 AM

📆 Latest updates in the support lifecycle table:

— Added information about https://support.kaspersky.com/corporate/lifecycle?program=kes-for-mac&version=12.2.1.191 version 12.2.1.191 support
— Added information about https://support.kaspersky.com/corporate/lifecycle?program=kedr&version=8.0 version 8.0 support
— Added information about https://support.kaspersky.com/corporate/lifecycle?program=xdr-expert&version=2.0 version 2.0 support
— Added information about https://support.kaspersky.com/corporate/lifecycle?program=deepunpack&version=8.9.2.281 version 8.9.2.281 support
— Added information about https://support.kaspersky.com/corporate/lifecycle?program=kpsn&version=3.5-Astra-edition version 3.5-Astra-edition support

#lifecycle_changes

1,120

Kaspersky Technical Support

Apr 20, 2026, 11:14 AM

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We’re growing, and we need your voice again!

Last year, some of you shared what you liked and didn’t like on the Downloads pages (with distribution packages). Thank you for your honesty and ideas! 🙏

Now we would like to hear your opinion again.

Please take a quick survey, it will only take a couple of minutes. Your answers will help us make the Downloads pages more clear, useful, and convenient for you and your business.

👉 You can take the survey https://www.kaspersky.com/small-to-medium-business-security/downloads/endpoint and https://www.kaspersky.com/small-to-medium-business-security/downloads/edr-optimum, or on any other Downloads page.

Thank you for staying with us!

1,150

Kaspersky Technical Support

Apr 7, 2026, 06:29 AM

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We announce the https://support.kaspersky.com/container-security/2.4/306285?utm_source=telegram&utm_medium=post&utm_campaign=user_from_telegram of Kaspersky Container Security 2.4.

What's new:
— Implemented the capability to analyze the contents of images in containers using external models.
— Improved the stability and performance of image, cluster, and node scanning.
— Enhanced support for public cloud environments.
— Expanded functionality for working with SSO/LDAP and external users.
— Improved the readability and usability of the solution web interface.

And many other improvements.

#kcs #release

879

Kaspersky Technical Support

Apr 7, 2026, 06:29 AM

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Update of the OpenSSL library

In the coming days, the OpenSSL library used in our email and web traffic protection solutions will be updated to a new version.

A restart will be required for the changes to take effect. A notification will appear in the application web interface.

Traffic processing will only be interrupted during the server restart. Please restart the cluster nodes one by one.

The update concerns the following applications:
— Kaspersky Secure Mail Gateway 2.0
— Kaspersky Secure Mail Gateway 2.0 MR1
— Kaspersky Secure Mail Gateway 2.1
— Kaspersky Secure Mail Gateway 2.1.1
— Kaspersky Secure Mail Gateway 3.0
— Kaspersky Web Traffic Security 6.1
— Kaspersky Web Traffic Security 6.2
— Kaspersky Security for Linux Mail Server 10

#news

831

Kaspersky Technical Support

Apr 7, 2026, 06:29 AM

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Maintenance of Kaspersky cloud services (MDR)

On March 12, from 09:00 to 11:00 UTC (from 12:00 to 14:00 UTC+3), https://support.kaspersky.com/maintenance_cloud?utm_source=telegram&utm_medium=post&utm_campaign=user_from_telegram#maintenance-march-mdr-2026 will be unstable.

During this period, data from the assets will be received and analyzed to identify possible threats without interruption.

#maintenance_cloud

983

Kaspersky Technical Support

Apr 7, 2026, 06:29 AM

pinned a photo

Kaspersky Technical Support

Apr 7, 2026, 06:29 AM

New article in the Knowledge Base:

— http://support.kaspersky.com/16234?utm_source=telegram

#new

942

Kaspersky Technical Support

Apr 7, 2026, 06:29 AM

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Updating KATA to version 8.0: step-by-step guide and EDR data migration tool

Kaspersky Anti Targeted Attack Platform 8.0 has recently been released. In this version, the EDR functional block is no longer a part of KATA and is now available as a separate solution: Kaspersky Endpoint Detection and Response Expert (on-premise) 8.0.

To continue using the EDR functionality, it is important to complete two key steps:

✅ Migrate the EDR data from KATA to KEDR Expert. We have released a dedicated tool for this purpose. You can request it from Technical Support.
✅ Replace the license. The new license allows you to activate both solutions. Technical Support can also help you update the license.

In https://support.kaspersky.com/kata/8.0/install/16223?utm_source=telegram&utm_medium=post&utm_campaign=user_from_telegram, you will find a detailed upgrade action plan.

When updating KATA to version 8.0 in the standard way, the EDR data will be deleted and the functionality will become unavailable. To avoid losing valuable information, migrate this data to KEDR Expert.

#kata #kedr

Kaspersky Technical Support

Apr 7, 2026, 06:29 AM

⛔️ Within a month, support will be ended for the following applications:

— https://support.kaspersky.com/corporate/lifecycle?program=kes-for-mac&version=11.3.0.320 version 11.3.0.320 → March 31, 2026
— https://support.kaspersky.com/corporate/lifecycle?program=kes-for-android&version=10.48.1.31 version 10.48.1.31 → March 23, 2026
— https://support.kaspersky.com/corporate/lifecycle?program=ksmg&version=2.0.0.6478 version 2.0.0.6478 → April 1, 2026

Upgrade to the latest versions for maximum protection and new features and improvements.
#end_of_support

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