Tsehay Bank S. C. would like to recruit qualified candidates for the following positions:
#ExternalVacancy
Announcement No. 024/2025 September 24, 2025
✅Position: 1. Senior Customer Service Officer I
Qualification: BA degree holder from recognized higher learning institutions in Banking and Finance, Accounting, Accounting and Finance, Management, Economics, Marketing Management, Business Administration, or other related field of discipline.
Experience: Must have a minimum of 4 years of experience with at least 2 years’ service as Customer Service Officer
Place of Work: Aweday and Hawassa.
Salary: As per the Bank’s salary scale.
Application Link 👇
https://forms.gle/X4qigiha8jdzhngE8
✅Position: 2. Customer Service Officer
Qualification: BA degree holder from recognized higher learning institutions in Banking and Finance, Accounting, Accounting and Finance, Management, Economics, Marketing Management, Business Administration, or other related field of discipline.
Experience: Must have a minimum of 2 years of experience as Junior Customer Service Officer.
Place of Work: Hawassa.
Salary: As per the Bank’s salary scale.
Application Link 👇
https://forms.gle/X4qigiha8jdzhngE8
✅Position: 3. Manager, IT Service Desk & Auxiliary Systems (Re-advertised)
Qualification: BSc preferably MSC degree from a recognized higher learning institution in Computer Science, Software Engineering, Computer Engineering, IT, Information Systems or related field of discipline.
Experience: Must have 6 years of work experience with at least 4 years’ service at supervisory or managerial level out of which at least 2 years in support/auxiliary banking operations.
Additional Requirement: ITIL or any IT certification is preferable.
Place of Work: Head Office, Addis Ababa.
Salary: As per the Bank’s salary scale.
Application Link 👇
https://forms.gle/wBzGVu6ZpwX9suYc9
✅Position: 4. Customer Handling and Experience Officer.
Qualification: BA degree holder from recognized higher learning institutions in Banking and Finance, Accounting, Accounting and Finance, Management, Economics, Marketing Management, Business Administration, or other related field of discipline.
Experience: Must have a minimum of 2 years of experience in call center, customer service, research activity, quality assurance and related.
Language Proficiency: Ability to communicate in multiple local and foreign languages is advantageous.
Place of Work: Head Office, Addis Ababa.
Salary: As per the Bank’s salary scale.
Application Link 👇
https://forms.gle/F85s6DK4JC1JPC9U8
✅Position: 5. Senior Digital Banking Operation Officer
Qualification: BA degree holder from recognized higher learning institutions in Banking and Finance, Accounting, Accounting and Finance, Management, Economics, Marketing Management, Business Administration, or other related field of discipline.
Experience: Must have a minimum of 4 years of experience with at least 2 years’ service as Digital Banking Operation Officer.
Place of Work: Head Office, Addis Ababa.
Salary: As per the Bank’s salary scale.
Application Link 👇
https://forms.gle/F85s6DK4JC1JPC9U8
➤ Only shortlisted applicants will be contacted.
➤ Interested applicants fulfilling the above requirements are invited to send their updated resume and work experience with PDF or Image format within 5 (five) consecutive days following this announcement on newspaper.
Deadline : October 17, 2025
